The all-in-one platform for subscription brands with millions of customers.
Payments, billing, support, marketing and customer data in one system, so revenue stops slipping through the gaps between your tools.
At scale, your stack leaks money. Quietly.
Your CRM and the dozen tools around it were fine at 200,000 customers.
At millions, the gaps between them turn into cost.
Failed payments that never retry properly. Renewals that slip through. Churn you only see once it has happened. A support question that takes three tools and two escalations to answer.
None of it shows up as a line item, which is exactly why it goes unmanaged, and why it is so expensive.
You don’t need another CRM. You need the operating layer underneath it to actually hold.
One operating layer.
Four numbers it moves.
OpenByte underpins your business as a single governed layer. In practice, what it does for your company boils down to four things:
ACCEPTANCE RATE
89%
6%
Year on Year
Increased revenue
Payments routed across processors, fewer failed transactions and upgrades triggered on real billing events rather than guesswork.
ARR CHURN
9%
12%
Year on Year
Reduced churn
Intelligent retries, dunning and billing governance seal the leaks before they reach the P&L, with no one chasing them by hand.
RETENTION SUCCESS RATE
44%
4%
Year on Year
Increased retention
Support that arrives with full billing and account context resolves faster and cuts the churn that context-blind service causes.
OPERATIONAL OVERHEAD
21%
11%
Year on Year
Reduced OpEx
One platform in place of a dozen vendors and their integrations. Less engineering overhead, less operational drag, lower OpEx.
All of it runs on one unified customer data layer, with unified reporting on top, so every team works from the same truth and you can see exactly where revenue is won and lost.
Everything your customer operations touch, in one governed system.
Not a theory. Infrastructure that already runs at scale.
OpenByte wasn’t built as a demo and then sold. It was built inside a truly global multi-brand SaaS business to solve these exact problems at tens of millions of customers, and it has run under real operational load, every day, ever since. The load that breaks other systems is an ordinary day here.
500M+
Customer records organised and stored securely
25M+
Support tickets resolved with full context
50M+
Customer events tracked and stored in the last 30 days
7M+
Transactions processed flawlessly in the last 30 days
Independently assessed PCI DSS Level 1 Service Provider. Aligned to SOC 2 controls. Built for UK GDPR, EU GDPR and applicable US privacy requirements.
Frequently asked questions.
We already have a CRM and a billing tool. Why change?
What kind of companies is OpenByte built for?
How long until we see value and how hard is migration?
How does pricing work?
